@RoyalMailHelp But where on your website - at the point where you sell the service to customers like us - does it say "this service COULD take 10 days"? Also my question was about % of 1st Class *RD* mail.
Hi @RoyalMailHelp - We send lots by 1st Class RD. Increasingly these take 6+ days to arrive. 8-10 days to NI. Where at royalmail.com/personal/uk-de… do you say how long this service MIGHT or COULD take? What % of your deliveries actually meet your stated 'aim' of next day? #frustrated